Hotel Andorra Tenerife
Important notice: New admission protocol

Health and safety protocols



  • Indications, signs and social distancing measures
  • Common areas are cleaned and disinfected with the regularity, protocols and products established by the health recommendations
  • Rooms are cleaned and disinfected daily
  • Linen is sanitised in common areas and in rooms, as is the kitchenware
  • Hand sanitiser dispensers in common areas
  • We have removed all stationary items
  • Pool water hygiene levels are controlled regularly. Hammocks and sun terrace are disinfected regularly, and distancing measures apply
  • Prevention protocols apply to the maintenance and control of water circuits and cooling systems
  • Limited access to pool and reduced opening hours, guests must book a time slot in advance


  • Space redistribution in common areas to ensure safety distance is maintained
  • Signs and social distancing measures as well as recommendations
  • Hand sanitiser dispensers
  • Laser thermometers


  • Staff will receive specialised training in hygiene measures
  • Customer service areas are regularly cleaned and disinfected
  • Personal protective equipment recommended to each department
  • Medical check-ups and access control specific to staff
  • Social distancing measures


  • Safety protocols apply when receiving deliveries from suppliers
  • Food handling protocols and control, applying all recommended safety measures
  • Limited access to the restaurant and bar. Tables are kept apart
  • Signs indicate in which direction guests should move
  • Buffet service is replaced with individual service
  • QR code menus available to guests
  • Furniture, linen and kitchenware are disinfected regularly